Cancellation policy

"If you have any issues with your purchase, please reach out to me at shannon@birdmoss.com, and I'll personally do everything I can to make it right."

--Shannon, Birdmoss Curator and Liaison

Subscriptions

When you purchase a recurring monthly subscription, your order will renew on a monthly basis, on the day of the month when you initially subscribed.  You can cancel at any time before your subscription renews.  You can also adjust your renewal date in your customer portal.

If you want to cancel or change your subscription, you can do it at any time. Your order confirmation emails have links to your order. You can manage your subscription from there.

See our returns policy for more details on returns and refunds.